Help Desk Chapter Five Resources

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Chapter 5 - Common Support Problems
WWW Tips
Jumper pins and DIP switches
webopedia.internet.com/TERM/D/DIP_switch.html
Webopedia.internet.com/TERM/j/jumper.html
WWW Tip
More on Rebates:
www.smartcomputing.com
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OnLine Resources for User Support
Support Area URL Description
General www.pcsupport.about.com/cs/troubleshooting/ This About.com site contains a wealth of information on PCs and troubleshooting.
  www.askdrtech.com/default.asp Ask Dr. Tech is a fee-based site that provides 24/7 support services via phone or Web.
  Update: the winmag.com Website is no longer in operation; for an alternative source of general PC support information, see:
www.answersthatwork.com/ 		Windows magazine Web site is devoted to PC troubleshooting and has pointers to diagnostic utilities and other problem-solving resources.
  Update: the askusforfree Website is no longer in operation; for a similar site that offers free technical support via e-mail, see:
www.5starsupport.com/ 		This Web site offers free computer support via e-mail.
Hardware www.pcguide.com/ts/index.htm The PC Guide is one of the largest Web sites dedicated to information on PC hardware and troubleshooting.
  www.pcmech.com/guides.htm PC Mechanic's Web site includes troubleshooting guides for several kinds of hardware components.
  www.macintoshos.com/troubleshooting/troubleshooting.html MacintoshOS.com's Web site provides a troubleshooting guide for MacOS systems.
Software www.windows-help.net/windows98/all-tips.shtml InfiniSource's Windows 98 troubleshooting tips links to articles on a variety of common problems.
  support.microsoft.com/support/windows/tshoot/default.asp ; See also support.Microsoft.com/support/windows/howto/98/tshooting.asp Microsoft's Windows 98 troubleshooting Web site. See also Microsoft's Windows 98 how-to guide.
  www.toejumper.net Globetrotting.com's Window's 95 Web site provides general information and a troubleshooting guide.
  Update: the fixwindows.com Website is no longer in operation; for a similar site offers troubleshooting resources, visit O'Donnell on Computers at:
www.everythingcomputers.com/troubleg.htm 		Frank Condron's World O'Windows Web site provides troubleshooting information and links to resources for Windows 95/98/2000/NT.
 



 

 

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